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 | Dingle The Dragon Senior- FAQs |
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- Why buy a Dingle The Dragon Burner Senior?
Unlike Mexican Chimeneas, Dingle The Dragon Burner Senior is capable of producing the type of heat that you would expect from a garden heater.
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- What is the difference between a Dingle The Dragon Burner Senior and a Mexican chiminea?
Mexican Chimeneas are made of terracotta or river clay, some are dried in wood fires. Dingle The Dragon Burner Senior are made from a special blend of industrial clays, which are designed specifically to withstand very high temperatures associated from making large wood or coal fires. Furthermore, Dingle The Dragon Burner Senior have a patented wire mesh reinforcing which holds them together, this means that even if the Dingle The Dragon Burner Senior does crack, it will not fall apart like a Mexican Chimenea.
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- Can my Dragon Burner be used all year round?
Yes. Dingle The Dragon Burner Senior can be left out all year round; in fact they can be used in the middle of winter or in the rain and snow, unlike Mexican Chimeneas, which need to be taken indoors before the first frost.
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- What can I burn in my Dingle The Dragon Burner Senior?
Dingle The Dragon Burner Senior are capable of burning all smokeless coals, house coal or logs whereas Chimeneas recommend that you burn no more than three small logs at one time.
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- Can I cook on a Dingle The Dragon Burner Senior?
Dingle The Dragon Burner Seniors are truly fantastic cooking devices, they can be used much the same as Mexican Chimeneas for grilling frying roasting and broiling.
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- Where do Dingle The Dragon Burner Seniors originate?
Based on an original Mexican Chimenea idea Dingle The Dragon Burner Senior were developed in England to improve on the crude Mexican Chimeneas.
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- What is the delivery time for a Dingle The Dragon Burner Senior?
Delivery of Dingle The Dragon Burner Senior is made usually within 14 days of the order being placed; this however may be extended during the spring/summer period.
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- Do Dingle The Dragon Burner Senior require any special curing procedures?
No. Unlike Mexican Chimeneas, Dingle The Dragon Burner Seniors need no special fires or curing procedures prior to use.
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- Will my Dingle The Dragon Burner Senior crack?
Over a period of time it is inevitable that the burner may develop one or more cracks, in most cases these are merely surface crazes which are caused as a result of the huge difference in expansion between the inside and outside surface temperatures. Due to the fact that Dingle The Dragon Burner Senior are reinforced the cracks are merely superficial - unlike cracks in Mexican Chimeneas which will render the product unserviceable within a very short period of time.
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- Can my Dragon Burner be repaired?
Yes, in rare circumstances where holes may develop due to negligence, knocks or bangs, Dingle The Dragon can be repaired by ordering a patch kit from Dingley Dell Enterprises. Small holes, cracks and crazes can be filled by using fire cement obtainable from your local DIY store.
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- Can I use a Dingle The Dragon Burner Senior without a fire grate?
Yes, if you wish to burn charcoal or logs the Burner will work well without a fire grate. You will however need to put a small quantity of sand in the bottom of the burner to protect the base from impact damage. The fire that you make should be made in the middle of the burner and not stacked up against the back. If you are burning smokeless coal or house coal then you do need to replace the fire grate.
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- Are there any special precautions to take for my Dragon?
The Dragon Burners are made to a very high standard however basic care and attention should be taken to ensure the long life of your burner. Moving the burner as little as possible and ensuring that you place the coal/logs in the fire basket and not throw them against the back wall. Fires with flames bellowing out of the top of the burner will reduce its life expectancy.
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- What is the life expectancy of a Dingle The Dragon Burner Senior?
Due to the nature of the product and the English climate this is a difficult question to answer, however, as a general rule much like a motorcar life expectancy is determined by the amount of use.
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- Why does my Dingle The Dragon Burner Senior have a hole in the bottom?
Every Dingle The Dragon Burner Senior has a hole drilled in the bottom prior to despatch, this is purely to allow any excess rain water that may collect in it during its normal use to drain away avoiding puddles developing.
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- How many people can a Dragon Burner keep warm?
This depends on the size of the burner and the type of fuel being used and the time of year. We say that using smokeless coal the Dingle The Dragon Burner Senior will keep up to 15 people comfortably warm.
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- How close can I plant my plants to a Dingle The Dragon Burner Senior?
Due to the fact that the outside surface of a Dingle The Dragon Burner Senior does not overheat therefore you can plant some plants as close as 6" away.
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- What is the best position for a Dingle The Dragon Burner Senior?
Dingle The Dragon Burner Seniors are best placed on the edge of a patio in a flower border this will make the burner part of the garden and a feature and will mean that when you sit around the burner you are looking into the garden rather than at a blank wall.
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- Where can I buy Dingle The Dragon?
Dingle The Dragon Burner Senior are available directly from Dingley Dell Enterprises and can be despatched nationwide, alternatively there are also selected garden centres nationwide that stock our products. The addresses can be found on our website.
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- What should I do if it starts to rain and my Dingle The Dragon Burner Senior is already lit?
Do not panic! Dingle The Dragon Burner Senior are capable of withstanding the temperature fluctuations associated with thermal shock and are unaffected by rainfall even when lit, i.e. they may steam a little.
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- Are Dingle The Dragon Burner Seniors guaranteed?
Due to the nature of the product and its use it is impossible to guarantee our burners against every eventuality, however great care is taken during the manufacture to ensure that each burner is produced to the highest standard.
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- How are Dingle The Dragon Burner Senior delivered?
Each Dingle The Dragon Burner Senior is individually shrink wrapped on to it s own pallet which is delivered by a hauler.
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- Can I move my Dingle The Dragon Burner Senior?
No, we recommend that once you have found the perfect position in your garden it is advisable to leave it in place, as they are extremely heavy.
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- Are there any accessories for a Dingle The Dragon Burner Senior?
There are a range of accessories including lid grid, coal hooks, coal basket, cooking grids and trivets.
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- Can I cook down the chimney of a Dingle The Dragon Burner Senior?
Yes, provided that you make a fire using charcoal or wood you can smoke and cook down the chimney.
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- Can I use a Dingle The Dragon Burner Senior as a barbeque?
Dingle The Dragon Burner Seniors make fantastic barbeques provided that you remove the fire grate and replace with a cooking grid and trivet and your fire is made from wood or charcoal. You cannot barbeque with smokeless coal.
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- Can I paint my Dingle The Dragon Burner Senior?
Yes, any colour or design, in fact we recommend that you do. Dingle The Dragon Burner Senior are best painted using simple exterior masonry paint or timber sealant. Typical examples are Cuprinol Wall or Timber Shades. We can also arrange for the Dragon Burners to be artistically painted at extra charge.
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- Where are Dingle The Dragon's made?
Dingle The Dragon Senior Burners are all individually hand moulded in Worcestershire, England.
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