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 | FAQ's - Bushman Burners & Chimeneas |
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- Where do Bushman Burners originate?
Based on an original Mexican Chimenea idea, Bushman Burners were developed in England to improve on the crude Mexican Chimeneas.
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- Why buy a Bushman Burner?
Unlike Mexican Chimeneas, Bushman Burners are capable of producing the type of heat that you would expect from a garden heater.
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- Where can I buy a Bushman Burner?
Bushman Burners are available directly from Dingley Dell Enterprises and can be despatched nationwide, alternatively there are also selected garden centres nationwide that stock our products. The addresses can be found on our website.
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- Where are Bushman Burners made?
Bushman Burners are all individually hand made in Worcestershire, England.
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- How are Bushman Burners delivered, and how long will it take?
Each Bushman Burner is individually shrink wrapped on to it s own pallet which is delivered by a hauler. Delivery of Bushman Burners is made usually within 14 days of the order being placed; this however may be extended during the spring/summer period.
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- Are there any accessories for a Bushman Burner?
There are a range of accessories including lid grid, hibernation cover, coal hooks, coal basket, cooking grids and trivets.
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- Can my Bushman Burner be used all year round?
Yes. Bushman Burners can be left out all year round - in fact they can be used in the middle of winter or in the rain and snow, unlike Mexican Chimeneas, which need to be taken indoors before the first frost.
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- How many people can a Bushman Burner keep warm?
This depends on the size of the burner and the type of fuel being used and the time of year. We say that using smokeless coal the MINI Bushman Burner will keep 2-4 people comfortably warm, the MIDI Bushman Burner will keep 6-8 people comfortably warm and the MAXI Bushman Burner up to 15 people comfortably warm. The QUICKFIRE Burner is also capable of keeping 6-8 people warm.
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- What can I burn in my Bushman Burner?
Bushman Burners are capable of burning all smokeless coals, house coal or logs whereas Chimeneas recommend that you burn no more than three small logs at one time.
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- Can I cook on a Bushman Burner?
Bushman Burners are truly fantastic cooking devices, they can be used much the same as Mexican Chimeneas for grilling frying roasting and broiling.
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- Can I cook down the chimney of a Bushman Burner?
Yes, provided that you make a fire using charcoal or wood you can smoke and cook down the chimney.
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- Can I use a Bushman Burner as a barbeque?
Bushman Burners make fantastic barbeques provided that you remove the fire grate and replace with a cooking grid and trivet and your fire is made from wood or charcoal. You cannot barbeque over smokeless coal.
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- Can I paint my Bushman Burner?
Yes, any colour or design, in fact we recommend that you do. Bushman Burners are best painted using simple exterior masonry paint or timber sealant. Typical examples are Cuprinol Wall or Timber Shades. Examples of funky designs can be seen on our website.
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- What is the life expectancy of a Bushman Burner?
Depending on use and level of care I would normaly expect a burner to last 2-5 years, although we still have customers who are using our burners that are now 7 yrs old. Look after your burner and it will look after you. In its life time a burner should cost you less than a bottle of cheap wine every time you use it. To sit in the garden with friends and family, I believe that that represents exelent value for money.
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- Will my Bushman Burner crack?
Over a period of time it is inevitable that the burner may develop one or more cracks, in most cases these are merely surface crazes which are caused as a result of the huge difference in expansion between the inside and outside surface temperatures. Due to the fact that Bushman Burners are reinforced with a wire mesh frams and Glass fibre fillaments the cracks are merely superficial - unlike cracks in Mexican Chimeneas, which will render the product unserviceable within a very short period of time.
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- Can my Bushman Burner be repaired?
Yes. In rare circumstances where holes may develop due to negligence, knocks or bangs, Bushman Burners can be repaired by ordering a patch kit from Dingley Dell Enterprises. Small holes, cracks and grazes can be filled by using fire cement, obtainable from your local DIY store.
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- Do Bushman Burners require any special curing procedures?
No. Unlike Mexican Chimeneas, Bushman Burners need no special fires or curing procedures prior to use. Simply light a fire using firelighters, wood or charcoal and in a very short time you will have a blazing fire that all your friends can enjoy.
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- Are there any special precautions to take?
To get the most out of your Bushmann Burner we recommend that before winter sets in, you light a fire to dry out the burner. With the burner dry, paint it with your preferred colour of cupernol timber shades or retain the natural colour and paint with thompsons waterseal. This will take no more than 5 minutes. Remove all sand and ash from the bottom of the burner and free up the small drain hole in the bottom of the burner. This will ensure that any exsesss water will be able to drain freely.
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- Can I use a Bushman Burner without a fire grate?
Yes, if you wish to burn charcoal or logs the Burner will work well without a fire grate. You will however need to put a small quantity of sand in the bottom of the burner to protect the base from impact damage. The fire that you make should be made in the middle of the burner and not stacked up against the back. If you are burning smokeless coal or house coal then you do need to replace the fire grate.
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- Why does my Bushman Burner have a hole in the bottom?
Every Bushman Burner has a hole drilled in the bottom prior to despatch, this is purely to allow any excess rain water that may collect in it during its normal use to drain away avoiding puddles developing.
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- How close can I plant my plants to a Bushman Burner?
Due to the fact that the outside surface of a Bushman Burner does not overheat, you can plant some plants as close as 6" away.
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- What is the best position for a Bushman Burner?
Bushman Burners are best placed on the edge of a patio in a flower border. This will make the burner part of the garden, and will mean that when you sit around the burner you are looking into the garden rather than at a blank wall. By placing your burner in a flowerbed, valuable patio space is not wasted.
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- Can I move my Bushman Burner?
Yes, within reason Bushman Burners can be moved or repositioned. However, we recommend that once you have found the perfect position in your garden it is advisable to leave it in place as more damage can occur through knocks and bangs and unnecessary handling when moving the burner.
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- How far away from my Bushman Burner will I be sitting?
This will be determined by the time of year and the type of fire you have. For instance, if your fire is a smokeless coal fire then typically on a cool summer evening the MIDI will radiate heat for 2-4 ft. and keep 2-4 people comfortably warm. The MIDI, QUICKFIRE Burner, DINGLE JUNIOR and the TEDDY BEAR Burner will radiate heat up to 8ft. and keep 6-8 people warm. The MAXI and DINGLE SENIOR will radiate heat up to 15ft and I have sat as many as 15 people comfortably around them. As you can appreciate, it is not necessary to huddle around our range of garden heaters, as you would have to around a Chiminea.
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- What should I do if it starts to rain and my Bushman Burner is already lit?
Do not panic! Bushman Burners are capable of withstanding the temperature fluctuations associated with thermal shock and are unaffected by rainfall even when lit, although they may steam a little.
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- What is the difference between the MINI, MIDI, MAXI and QUICKFIRE Burners?
Mini, Midi and Maxi Bushman Burners are Generation II Burners and the Quickfire Burner is a Generation III Burner. The size of the burner determines the amount of heat, which can be achieved. The Quickfire Burner is simply a different design with a much larger mouth, which enables you to replace the fire grate with a cooking grid very easily, and will produce the same amount of heat as a MIDI Burner. All the burners are heat efficient, however.
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- What is the difference between a QUICKFIRE Burner and the MINI, MIDI and MAXI Burners?
The QUICKFIRE Burner has a much larger hole and is better suited to people who would like to barbecue on the burner The larger hole means that you can see more of the flame patterns and the fire grate and cooking grid are easier to get in and out.
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- What is the difference between a Bushman Burner and a Mexican chiminea?
Mexican Chimeneas are made of terracotta or river clay, some are dried in wood fires. Bushman Burners are made from a special blend of industrial clays, which are designed specifically to withstand very high temperatures associated from making large wood or coal fires. Furthermore, Bushman Burners have a patented wire mesh reinforcing which holds them together; this means that even if the Bushman Burner does crack, it will not fall apart like a Mexican Chimenea.
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- Are Bushman Burners guaranteed?
Due to the nature of the product and its use it is impossible to guarantee our burners against every eventuality, however great care is taken during the manufacture to ensure that each burner is produced to the highest standard. The aggregate that is used in the manufacture is used to line the walls of blast furnaces and to further ensure the strength of our product we reinforce them with a wire mesh cage.
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- What is Spaulding?
Spaulding is the natural occurrence and flaking of the sacrificial outer colour skin that appears on the Bushman Burners. It can occur in serious frosts when the Burner is soaking wet. To prevent Spaulding cover your Burner with an old blanket and waterproof hibernation cover.
PLEASE NOTE: Spaulding does not effect all Burners, It occurs rarely and the Burner can be repainted with normal exterior masonery paint to make it look brand new.
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- Are Bushman Burners Environmentally Friendly
Yes they are when burning logs they are carbon neutral when burning smokeless coal they produce no smoke and as a result can be used in all smoke controlled areas
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